1. What information do we collect?

When you reach out for a quote or book a repair, we collect a few basic details:

Contact Info: Your name, phone number, and email address so we can talk to you about your repair.

Location: Your suburb or address, so we know where to bring the mobile workshop.

Vehicle Details: Your car’s make, model, and colour so we can pull the right paint codes.

Photos: The photos of the damage you send us for your quote.

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2. How do we use your information?

We only use your details for the job at hand:

Quoting & Booking: To give you an accurate fixed price and schedule your repair.

Communication: To send you updates about your booking or digital invoices.

Marketing & Updates (Optional): If you choose to "tick the box" on our quote form, we might occasionally send you helpful car care tips, special discount offers, or local Northland updates. You can change your mind and opt-out at any time.

Our Gallery: We love showing off a good repair. However, we will never share photos of your vehicle on our website or social media without asking your permission first, and we always ensure license plates are hidden.

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3. Keeping your data safe
We keep your information tidy and secure. We don't keep paper files; everything is stored digitally with standard security protections. We only keep your details for as long as necessary to provide our services and meet our tax and legal obligations.

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4. Sharing your information

We are a local, family-owned business, not a data company. We will never sell your information to third parties. We only share your details when it’s strictly necessary for our business, for example, with our secure payment processor to handle your card payment or our email provider to send your invoice.

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5. Your Rights

You are in the driver's seat. At any time, you can ask us to:

• See what information we have about you.

• Correct any wrong details.

• Delete your information from our systems.

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6. Cookies

Our website uses basic cookies to help the site run smoothly and to understand how people are finding us. This helps us make the experience better for the next neighbour who needs a repair.

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7. Changes to this policy
Every now and then, we might update this policy to keep it current. If we make any big changes, we’ll let you know on our website.